SERVICES

Claims

MAPFRE ASSISTANCE delivers a market leading approach to claims management. Our service is customer focused and built on over 70 years’ experience of handling a wide range of claims in over 40 countries around the world. Our highly skilled claims team and investment in market leading technology ensure every claim, no matter how complex, is proactively managed. 

We make it as simple as possible for your customers to make a claim, keeping them informed of progress at every stage. In addition, for motor warranty claims we can provide rapid repairs via our approved nationwide network of garages, getting customers back on the road as quickly as possible.

Our Claims forms:

Baggage

Cancellation

Curtailment

Overseas Medical

Scheduled Airline Failure

Supplier Insolvency

Travel Delay

Winter Sports